We understand sometimes styles just don't work for you and you may want your money back. Don't worry, as long as an item is still in its original condition, we accept returns for free, subject to the rules below. None of these rules affect your statutory rights.
If you return an item requesting a refund within 14 days of receiving it, we'll give you a full refund by way of the original payment method.
If you return an item requesting a refund within 14-30 days of receiving it, we'll give you an Agnes and Lola credit for the amount equivalent to the price you paid for the item.
We aim to refund you within 14 days of receiving the returned item.
If you request a refund for an item during the above time frames but you can't return it to us for some reason, please get in touch - but any refund will be at our discretion.